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1. Contact Us
2. How do I correct an error on my property?
3. What is a mill rate?
4. How has the market value of a property been determined?
5. What is the difference between assessed value and market value?
6. What is my "fair share" of property tax?
7. How do I obtain information on a property in Greenwich?
8. What if I believe that my assessment is incorrect?
9. What is a revaluation?
10. When and where can I file for Senior Homeowner Tax Relief Benefits?
11. How do I apply for Veteran's benefits?
12. How did you arrive at the value of my automobile?

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1. How does one become a Board of Estimate and Taxation (BET) member?
2. What is the role of the Board of Estimate and Taxation (BET) in Town government?

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1. How do I get a copy of the Town ethics code?
2. What if I have a question about whether the code applies to me or how the code?
3. What if I have more general questions about the code?

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2. What programs and services for seniors are available in Greenwich?
3. I need transportation for medical appointments and for shopping. What kind of service is available?
4. I am confused by insurance policies. Where can I get help?

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2. What is Community Development?
3. How are Community Development Block Grant funds allocated?

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2. What is the Town doing to ensure that we have a safe and adequate drinking water supply?
3. What is the Town doing to protect Open Space?
4. Is the Town doing anything to manage white-tailed deer?
5. Do I need a permit to cut down trees on my property?

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1. Why Recycle and Reuse Leaves?
2. What is the best way to manage leaves?

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2. I am a supplier. I just received a refund check for a duplicate payment. What account do I receipt it to?
3. How does the Town determine adequate insurance coverage for a given contract?
4. What are the minimum insurance requirements the Town requires for contracts?
5. I have bills for a Workers' Compensation claim. Where do I send my doctor bills?
6. Can you explain the information on the check stubs?

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1. Contact Us
2. Is it a requirement to remove an underground fuel oil tank?
3. How is a tank properly abandoned?
4. What steps are necessary to remove an underground fuel oil tank?

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2. Report a problem
3. How do I reschedule Parking Hearing date?
4. Where am I on the Parking Permit wait list?
5. How do I obtain a vendor, solicitation or raffle permit?
6. How do I report street light is out?

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2. What is the Fleet Department responsible for and how many vehicles does the Town have?
3. How many people work in the Fleet Department?
4. What service functions are performed at the Vehicle Maintenance Center?

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2. Does the Department of Health provide nursing care in people's homes?
3. Does the Department of Health provide immunizations?
4. Does the Department of Health provide tuberculin skin testing (tuberculosis screening)?
5. What services does the laboratory offer?
6. When is the lab open?
7. How long does it take to get test results?
8. Can I bring anything to the lab to have it analyzed?
9. Where is the lab located?
10. What are the steps necessary to add a bedroom, pool, tennis court, etc. to my home or property if on septic?
11. What steps are required to open a Food Service Establishment, Body Care Facility, or Massage Establishment?
12. What are the noise ordinance regulations?

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1. Who can volunteer?
2. Why join an Medical Reserve Corps (MRC)?
3. Am I obligated for volunteering for the Medical Reserve Corps (MRC) if I work or have family commitments that do not allow me to volunteer at the time of an emergency?
4. Do I have liability protection?
5. How do I join my local Medical Reserve Corps (MRC) unit?
6. How will I be contacted in an emergency?
7. Who will have access to my personal information?

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1. What is the difference between a local historic district and a national register district or place?
2. What is the difference between the Historic District Commission and the Historical Society?
3. What determines whether or not a building is historic?
4. What is a "Certificate of Appropriateness"?

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1. Is the Housing Authority taking applications now?
2. How do I apply for housing?

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1. Contact Us
2. How do I apply for a position with the Town of Greenwich?
3. What do I do if I am interested in a job but it is not open?
4. I missed the deadline for applying for a position. Can I still apply?
5. What do I do if I need an accommodation to complete an application or take the employment test?
6. If I cannot remember my user name or am unable to access my account in the online application system, what do I do?
7. If I do not have access to a computer or need assistance completing the online application what do I do?

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1. Does MetLife issue personalized identification cards?
2. What is my Group Name and Group Number?
3. How do I find a participating Primary Dental Provider (PDP) dentist?
4. What services are covered by my plan?
5. May I choose a non-participating dentist?
6. Can I find out what my out-of-pocket expenses will be before receiving a service?
7. Can MetLife help me find a dentist outside of the U.S. if I am traveling?
8. How does MetLife coordinate benefits with other insurance plans?

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1. How do outside vendors conduct employment verification?
2. If I am a new employee am I required to have direct deposit?
3. When are my vacation and sick accruals updated?
4. When will I be paid?
5. Am I exempt from paying Social Security (FICA)?
6. Am I exempt from Medicare deductions?
7. Where can I find information on my State and Federal W4?

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1. What is a “retirement allowance” and how is it calculated?
2. What is “includable” or “pensionable” compensation”?
3. When can I retire?
4. What is the maximum amount I can receive as a retirement allowance?
5. What is vesting and how long does it take to vest my pension benefit?
6. Do I receive service credit for active military service?
7. Does military service credit count toward my vesting?
8. Once I am vested, if I leave Town employment before I retire, am I still eligible to receive my retirement allowance when I reach retirement age or the Rule of 80?
9. Are contributions to the Plan mandatory?
10. Can I make up my contribution deficiency?
11. Are my contributions made on a before-tax or after-tax basis?
12. What rate of interest do my contributions earn?
13. What options are available to me at the time of retirement?
14. What happens to my contributions if I die or leave Town employment before I am vested?
15. What happens to my contributions if I die after I’m vested, but before I retire?
16. What happens to my contributions at the time of my death, after I retire?
17. Who can I name as my beneficiary?
18. Does my choice of beneficiary impact my retirement allowance?
19. Can I change my beneficiary at a later date?
20. Can I borrow against my pension contributions?
21. Can I roll over contributions that I made to another plan into the Defined Benefit Plan?
22. If I work as a full-time employee for the Town, leave, and return to full-time employment with the Town at a later date, do I receive credit for my first period of service?
23. How do I obtain an estimate of my retirement allowance?
24. I have a date set for when I want to retire. How do I initiate the retirement process?

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2. What services do you provide?
3. Do you have services in Spanish?
4. How do I access services?
5. I have recently lost my job. How do I know what benefits/services may be eligible?
6. Do you have any programs available to assist low income families?
7. I am turning 65 and don't know what benefits I am eligible for, can GDHS assist me?
8. Do you provide mental health services?

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1. I volunteer on a Town board, commission or committee. How do I get a Town email account?
2. Where do I log into my Town-issued Office 365 webmail?
3. How do I report a problem with a page on the Town website?
4. I am a Town employee and need technical assistance with my equipment or software. How do I submit a request for support?
5. How can I sell my goods and services to the IT Department?
6. Who do I contact about adding my organization's link to the Town website?

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2. What is a wetland?
3. What constitutes a watercourse? If a stream dries up periodically, is it still a regulated watercourse?
4. How do I know if I have wetlands on my property?
5. Why does Connecticut protect wetlands and watercourses?
6. What role does the Greenwich IWWA play in implementing the statute?
7. I want to tend my wetlands and watercourse responsibly. What should I be doing?
8. I’m in the early planning phase of a project. Can someone at the IWWA give me guidance?
9. Is someone from the town able to come to my property to talk about my wetlands?
10. I want to buy a home which has a “Declaration of Wetlands and Watercourses” filed on the land records. What does that mean?
11. What is a “Regulated Activity”?
12. Why is a there a regulated area “buffer” next to wetlands and watercourses?
13. What can be done with seasonally wet areas on my property?

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1. What happens after I submit my application? How long will the review take?
2. I received my permit, can I start my project?
3. I need to post a bond? Why, when, and how?
4. How do I get my bond back?
5. I am a neighbor to a project. How do I participate?

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1. I know I need a permit, so what next?
2. Why are there three levels of applications and how do I know which one to use?
3. How do I submit my application?
4. Are my neighbors going to be informed of my application?
5. Who are the members of the Inland Wetlands and Watercourses Agency?

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1. I am interested in creating a pond on my property. What should I take into consideration prior to submitting an application?
2. Can I put yard debris in or next to wetlands?
3. I want to “clean up” an area of scrubby vegetation on my property. Do I need a permit?
4. I want to install a deer fence. Do fences require an IWWA permit if it’s in a regulated area?
5. Is a permit required to remove trees?
6. My septic system is failing. Do I need a permit if the repair is located within IWWA regulated areas?
7. What if I am in violation of the regulations?
8. When do I need a permit from the IWWA for my residential property?
9. Within the 100/150-foot regulated buffer, how close to the wetland or watercourse can I build and/or landscape?

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1. Contact Us
2. How can I pay my parking ticket?
3. How can I contest my Parking Ticket?
4. How do I get a boot taken off my vehicle?
5. I tried to pay my ticket using the automated system but the ticket does not exist in the system. What do I do?
6. If my vehicle has been booted and/or towed, can I still pay online?
7. I received a parking ticket for a vehicle I no longer own. What do I do?
8. What is the purpose of the Residential Permit Parking program?
9. How does the program work?
10. Who is eligible for a parking permit?
11. Is there provision for my guests who come by car?
12. What is a Smart Card?
13. How do Smart Cards work?
14. What should I do if I lose my SmartCard?
15. What should I do if my SmartCard is damaged?
16. I recently moved to Greenwich, how do I obtain a parking permit at the railroad station?
17. I don't have a railroad station parking permit, can I still park my car at the station?
18. I am going on a trip and I have to leave my car at the parking lot for several days, what do I do?

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2. What are the zoning setbacks for my property?
3. What is the zoning for my property?
4. When is Site Plan approval from the Planning and Zoning Commission required to build?
5. How does one report suspected zoning violations?
6. What are the regulations governing home offices and home occupations?
7. How do I obtain a house number and where must the number be displayed?
8. How large a house can I build?
9. Am I in the Coastal Overlay Zone?
10. What flood zone is my property in?
11. Where can I find more information about Building Zone and Subdivision Regulations?
12. What regulations govern the installation and relocation of signs?
13. What are the Coastal Area Management regulations?
14. What is FAR and what is included?
15. What is the role of the Architectural Review Committee in reviewing plans for exterior alterations and the installation of signs and awnings?
16. What are the regulations regarding having animals on my property?
17. Can I subdivide my property?
18. Where can I find additional guidance?
19. Is it permissible to add an apartment in a single-family home, or a guest cottage on a property?
20. What regulations govern the installation of fences and walls?

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1. Contact Us
2. How can I arrange a youth-group tour of the Greenwich Police Department?
3. How can I arrange to have a guest speaker from the Greenwich Police Department address my civic organization?
4. Where can I get a pistol permit application?
5. How do I get a copy of an accident or incident report?
6. What do I need to do in order to get fingerprinted?

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1. Contact Us
2. How do I report a fallen tree on a street or public property?
3. How do contractors inquire about payment of bills?
4. What are my property setbacks?
5. What are the requirements for fences?
6. My neighbor is building something on his property (or digging a hole), etc. How do I find out what is he doing?
7. My neighbor is parking/storing his boat, motor home, trailer etc, in his yard. Is that legal?
8. My neighbor is operating a business from his residential property. Is it legal?
9. My neighbor is excavating an area I feel is wetlands. What can be done?
10. What does as as-built grade plane condition on my building permit mean?
11. What does an as-built floor area ratio condition on my building permit mean?
12. When is floor area ratio (FAR) data required as I apply for a building permit? How must this information be presented?
13. How do I find a plot plan?

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1. Contact Us
2. What are my property setbacks?
3. My neighbor is operating a business from his residential property. Is it legal?
4. How do I find a plot plan?
5. When is floor area ratio (FAR) data required as I apply for a building permit? How must this information be presented?
6. What are the requirements for fences?
7. What does as as-built grade plane condition on my building permit mean?
8. My neighbor is parking/storing his boat, motor home, trailer etc, in his yard. Is that legal?
9. My neighbor is excavating an area I feel is wetlands. What can be done?
10. What does an as-built floor area ratio condition on my building permit mean?

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1. How is this being addressed?
2. What is inflow?
3. How is it found?
4. How much was found?

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2. Can my company get on the vendor list for a particular commodity or service?
3. Can I get a copy of a Request For Bid or Request For Proposal?
4. Can I find out which company has received the award for a particular Request For Bid or Request for Proposal?

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1. How can I get on the RTM?
2. Who are the representatives from my district?
3. How can I learn about the upcoming RTM meeting?

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1. When can I make an appointment with the Revenue Administrator to review my retirement?

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1. Contact Us
2. How is the mil rate determined?
3. What is the time frame for tax bills?
4. What if I never received a tax bill?
5. What if the due date falls on a holiday or weekend?
6. Can I pay all my taxes with one check?
7. Can I pay my taxes online?
8. What is a service or convenience fee?
9. Are any veteran benefits available?
10. Does the Town of Greenwich offer any senior tax relief programs?
11. What if I can’t pay my taxes for any reason?
12. What is a supplemental motor tax bill?
13. Why do I have to pay interest?
14. Who do I pay my motor vehicle tax to if I move within Connecticut?
15. How will my payment be applied?
16. What are the office hours of the Tax Collector?

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2. How do I get a license for my dog and how much do they cost?
3. What is the recording fee schedule at the Town Clerk's Office?
4. How can I get an absentee ballot for an election?
5. I do not live in Connecticut but am getting married in Greenwich, where do I apply for my license?
6. I was married before, what name do I use for my new marriage license?
7. Where do I pick up certified copies of my marriage license?
8. How do I register or cancel a business or DBA in the Town of Greenwich?
9. How do I get a copy of my divorce papers?

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1. Am I already registered to vote? How can I check my voter registration status?
2. Not registered? Or moved within town? How do I register or make changes to my registration?
3. How can I check my party affiliation? How can I change my party affiliation?
4. Where do I vote? How do I find my polling place?
5. I need an absentee ballot because I will be out of town. How do I obtain one?
6. How do I check the status of my absentee ballot?
7. What are the key dates for the Election November 6, 2018?
8. When are the polls open?
9. Will I ever have to re-register?
10. I moved out of town. How do I remove myself from the voter list?
11. Can I register to vote before I am 18?
12. I am from Greenwich and attending college in Connecticut (or in another state), how do I vote back in my hometown?
13. How can I help out on election day?
14. Who can vote in a primary election?
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