FAQs • Greenwich, CT • CivicEngage

My neighbor is building something on his property (or digging a hole), etc. How do I find out what is he doing?: Unless there is a compelling reason to the contrary, speak directly to the neighbor. The best opportunity to resolve a potential issue exists before a formal inquiry or enforcement action takes place. If this is not possible, or if a problem remains, contact our office at 203-622-7753. Please have the correct street address and owner's name available.

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Public Works

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1. Contact Us: 203-618-3001 (Phone)
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2. What is the "Town Right of Way"?: Do you know where your property line is? Many property owners believe their property begins where their lawn meets the road, but in reality the Town right of way extends a distance beyond the edge of pavement. In most cases, property line issues come to light when a property owner tries to erect a fence, stone wall or basketball hoop on what they believe is their property. Physical obstructions in the Town right of way (with the exception of utility poles, Town signs, mailboxes, etc.) are prohibited.

3. How do I get my garbage collected?

The Town of Greenwich is not responsible for any household garbage collection.

There are 2 options to dispose of your garbage.

1. You can hire a private certified hauler to collect your garbage. Please see List of Licensed Waste Haulers (PDF)

2. Residents can bring trash and garbage (and recyclables) to the Holly Hill Resource Recovery Facility (PDF)(transfer station). You will need a vehicle dumping permit decal which can be obtained at no charge at the Holly Hill scale house by showing proof of residency and car ownership.

4. My neighbor is building something on his property (or digging a hole), etc. How do I find out what is he doing?: Unless there is a compelling reason to the contrary, speak directly to the neighbor. The best opportunity to resolve a potential issue exists before a formal inquiry or enforcement action takes place. If this is not possible, or if a problem remains, contact our office at 203-622-7753. Please have the correct street address and owner's name available.

5. How do I report a fallen tree?: Contact the Department of Parks and Recreation at 203-622-7824.

6. How do contractors inquire about payment of bills?: Contact the Department of Public Works at 203-622-3717.

7. How/Where do I get rid of my paint?

You can recycle your paint on Household Hazard Waste Day (listed on the Waste Disposal Divisions' page) OR you can recycle paints at certain paint stores in the area. Please visit

https://www.paintcare.org/ for locations.

8. I think my mailbox was hit by a Town plow. What do I do?

If you feel your right-of-way or mailbox has been impacted by a Town snow plow, please fill out the incident report below.

(Please report the incident within 24 hours of occurrence)