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Posted on: October 30, 2020

Energy Assistance for Winter 2020-2021

Energy Assistance for Winter 2020-2021


The Greenwich Department of Human Services is reminding residents that there is help with energy bills for those whose incomes fall below 60% of the State Median Income Guidelines and those facing financial hardship.  (For a family of 4 this is equal to $72,394, gross annual income.)  The State of Connecticut has several energy programs that assist in ensuring the safety of residents.  Operation Fuel and The Town of Greenwich also offers some assistance to Greenwich residents whose incomes fall below 300% of federal poverty guidelines and meet other eligibility criteria.  Residents are encouraged to apply early.  


Eligible households are able to apply for:


  • Connecticut Energy Assistance Program – assists with primary heating bills.


  • Winter Protection Program – prevents heat source shut-offs.

  • Matching Payment Program – provides forgiveness of past due balances when a payment plan is maintained over time.

  • Operation Fuel –a private, non-profit statewide program that provides emergency utility bill assistance throughout the state of Connecticut to low and moderate income individuals and families, the elderly and disabled individuals who are in financial crisis. The assistance is targeted for those people who have exhausted other state or federal government benefits and programs. It is available seasonally to assist households experiencing a crisis or hardship in paying heat and non-heat utility bills.  The Operation Fuel Program is expected to open on December 1st, 2020. 


    For information regarding the energy programs, call the Greenwich Department of Human Services at 203-622-3800.  Eligible residents can speak with a Case Manager who will determine the best program for them based on program criteria.  The Case Manager will also assist with the application process. The Energy Assistance Program runs from October 19th, 2020 through May 1, 2021. (All services are confidential.)


    *The Town Hall is operating on a limited schedule. To ensure the appropriate time is allotted to address your needs, please call the number above to schedule an appointment.

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