News Flash Home
The original item was published from 8/12/2020 1:53:59 PM to 8/18/2020 12:00:00 AM.

News Flash

Home - Greenwich News

Posted on: August 12, 2020

[ARCHIVED] Tropical Storm Isaias Response Final Update 08-12-2020 12:00 pm

Currently, there is under one percent of the Town without power.  This equates to less than 72 Eversource customers affected.  As a result of the near-complete restoration of power, the Town of Greenwich will be lifting the Local State of Emergency.  This is the final update from the Emergency Operations Center.

The EOC will also be ending operations at this time.  However, Departments of the Town will continue in their efforts to clear roads and assist Eversource in their power restoration responsibilities.

The clean-up work conducted by the Departments of Public Works and Parks and Recreation is expected to take approximately two weeks to complete.

Tropical Storm Isaias caused massive tree damage and significantly damaged the power grid.  There were 134 completely blocked roadways by trees entangled with energized wires in the wake of the storm.  Approximately half of Greenwich was without power immediately after the storm.  Within 48 hours, many of the blockages were made passable, which resulted in an increase in the restoration of power to the Town.  

However, the damage in several areas was severe, which consequently took several more days and required extensive resources from the Town and Eversource to return to normalcy.

There are only five roadways left in the Town classified as a Class 1 closure.  Class 1 closure is a roadway that is blocked by trees and wires and not passable in any direction. 

There still are many roadways that have one lane passable with alternating use of lanes at certain points (Class 2), and many more that are completely passable for all travel lanes, but debris remains on, or above, the roadway (Class 3).

The Town of Greenwich is thankful for all the hard work performed by its dedicated workforce.  The Town of Greenwich is further thankful that no resident lost their life, and Tropical Storm Isaias destroyed no homes or businesses.  There were a small number of residents that sustained injuries from Tropical Storm Isaias, and we wish them a quick and speedy recovery.

The Town of Greenwich will continue to liaison and foster its relationship with Eversource.  The close relationship and communication channels shared between the EOC and Eversource was instrumental in getting the much-needed resources into Greenwich quickly. 

After the storm damage is repaired, Eversource will work to return all short-term repairs to pre-storm operability.  Eversource contractors continue to determine their own priorities.  If you have any questions or need information from Eversource, contact them at:


Eversource Residential - https://www.eversource.com/content/ct-c/about/contact

By telephone call 800-286-2000.


Business -  https://www.eversource.com/content/ct-/about/contact?numbers=business. By telephone call 888-783-6617.


Contact for Altice/Optimum https://www.optimum.net/support/contact-us

If people want to self-report or receive updates, they can:

Go to optimum.net/chat and click “Message Us”

Choose “Technical Issues” on the main menu.

Next, choose “All Services” and provide your name and phone number; you will be connected to an agent.


Contact the Town of Greenwich Public Safety Complex Dispatch Center at 203-622-8004 to report trees and wires downed and if roadways are blocked.


Being without power for extended periods is not easy.  The EOC thanks you for your patience during our response, and thank you for your understanding and support.


Please be safe and have a great rest of your week.

Facebook Twitter Email

Other News in Home - Greenwich News

fred camillo budget presentation to the BET

JAN 27: Community Connections from Fred

Posted on: January 27, 2023

AARP Foundation Tax-Aide

Posted on: January 23, 2023
New Parks & Rec ONEPASS

Important Park Pass Policy Update

Posted on: January 23, 2023

ARPA Household Financial Assistance

Posted on: January 20, 2023

Community Connections from Fred

Posted on: January 7, 2023
Greenwich Avenue Lights at the end of the day...

DEC 30: Community Connections from Fred

Posted on: December 30, 2022

DEC 23: Community Connections from Fred

Posted on: December 23, 2022

Winter Storm Advisory Report

Posted on: December 22, 2022

NOV 23: Community Connections from Fred

Posted on: November 23, 2022

SEPT 16: Community Connections from Fred

Posted on: September 16, 2022

SEPT 9: Community Connections from Fred

Posted on: September 9, 2022

Sept 2: Community Connections from Fred

Posted on: September 2, 2022

AUG 26: Community Connections from Fred

Posted on: August 26, 2022

Memorial Day 2022 Events

Posted on: May 25, 2022

May 1-7 Greenwich Ride-A-Bike-Week

Posted on: April 25, 2022

October 26th - Storm Update

Posted on: October 26, 2021

Ida Remnants Storm Update

Posted on: September 2, 2021

Lost your vaccination card?

Posted on: August 26, 2021

Hurricane Henri Storm Impact

Posted on: August 21, 2021
Tropical Storm Elsa is on a path to impact Connecticut

Community Connections From Fred

Posted on: July 7, 2021

Water main break on Station Drive

Posted on: June 8, 2021

Community Connections from Fred

Posted on: January 29, 2021

Mandatory Irrigation Ban in Effect

Posted on: October 14, 2020

Bicycle safety training

Posted on: August 20, 2020

Greenwich Time: Pedal Power

Posted on: May 29, 2020

Camillo sworn in as First Selectman

Posted on: December 2, 2019

Greenwich roads affected by storm

Posted on: October 17, 2019

A plan to make Greenwich the next Davos

Posted on: November 16, 2018

Greenwich named safest city in America

Posted on: October 29, 2018

Sign up for notifications

Posted on: May 8, 2018

Greenwich Resident Survey

Posted on: May 8, 2018

Greenwich COVID test kit distribution

Posted on: December 29, 2021

Easing Restrictions at Town Hall

Posted on: September 23, 2021

Sept 10: Community Connections from Fred

Posted on: September 10, 2021
Tropical Storm Elsa is on a path to impact Connecticut

Community Connections From Fred

Posted on: July 7, 2021