Parking Services

Coronavirus COVID-19 Update

The following updates to our departmental services / procedures, are noted in red:

Effective, April 5, 2021, the Department of Parking Services, will be open to the public, from 8:30 a.m. - 4 p.m. Monday - Friday.

Appointments are allowed and encouraged between 8:30 a.m. - 3:30 p.m., while our community continues to practice social distancing. Thank you.

I M P O R T A N T N O T I C E

ParkMobile Security Breach

You may be aware of a cybersecurity breach of the ParkMobile app, which is not owned by the Town of Greenwich, in early April.

Data such as license plate numbers, email addresses, phone numbers and hashed passwords were exposed. Credit card information and dates of birth were not breached.

The main recommendation from the Town’s Chief Information Security Officer is that out of an abundance of caution, people should change their password on any online service where they used their ParkMobile password in any form, even in combination with extra numbers, letters, or special characters. He also advises that people should always use different passwords for each of the services they use online.

Click here for additional ParkMobile updates. Online chat is available online with a Park Mobile representative (Mon. - Sat. 7 a.m. - 9 p.m.).

PLEASE NOTE: Customer inquiries should be made directly to ParkMobile Member Services at 877-727-5457 (Mon. - Fri. 8 a.m. - 4 p.m.).

PARKING ENFORCEMENT

Metered locations are enforced Monday thru Saturday between 9 a.m. and 5 p.m. During these time frames, parking on Greenwich Avenue and other locations, as posted, is limited to two hour sessions. Those needing to park for longer durations are encouraged to use one of the many long term / 12 hour parking lots situated throughout the downtown area.

Parking in all Town operated parking lots and metered spaces is free on Sundays and Town holidays unless posted otherwise.

The Department of Parking Services will continue to enforce all posted No Parking zones and remind drivers to be sure to keep crosswalks and fire hydrants clear

Pay a Ticket- The original ticket fee line doubles if not paid within 15 days after the issue date of the ticket and triples if not paid within 30 days after the issue date.

NOTE: Tickets issued ONLY for meter violations are eligible for a $ 5 reduction when paid by the next business day. You can ONLY exercise this option when paying via the drop box, or in person.

Payments may be made:

By Phone: 1-800-956-1263
Online: www.parkingticketpayment.com/greenwich
By Mail: make check or money order payable to: Town of Greenwich (write your ticket(s) and Plate Number(s) on the front of your payment to ensure proper credit).
Mail to: Department of Parking Services
P.O. Box 1665
Greenwich, CT 06836
Drop Box: deliver your check or money order, along with your ticket(s), to the drop box, located outside of Parking Services.

Parking Hearing –

During this time, appeal hearings will be scheduled as telephone conferences. Complainants will be notified, via email, of their hearing date / time and are required to confirm their appointment.

All appeals may be made within 15 days of the ticket issue date. Hearing dates may be requested at: www.parkingticketpayment.com/greenwich

We may be reached Monday – Friday 8:30 a.m. – 4 p.m. 203-618-3060 or via email at parkingappeals@greenwichct.org

We thank you, in advance, for your cooperation.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Welcome to the Town of Greenwich Department of Parking Services. We issue parking permits, enforce the Town’s parking laws, and manage the Town’s parking-related assets.

Department Location

We are located in a detached office in the back of the Greenwich Town Hall at 101 Field Point Road. When you park in the Town Hall Visitor Parking Garage:

Walk through the front entrance of Town Hall. Continue straight through the main lobby and proceed down the stairs. Exit through the double doors and turn right.
OR
Walk around the back of Town Hall past the service entrance and proceed across the back pavilion area (handicap accessible route/entrance).

Department Responsibilities

The Department of Parking Services is responsible for:

Managing municipal parking infrastructure and resources throughout the Town of Greenwich
Issuing municipal and railroad station Parking Permits
Encouraging appropriate parking through the issuance of Parking Violation Tickets
Collecting revenue from and maintaining the municipal parking meter system
Providing fiscal stewardship over the Town’s Parking Fund