COVID-19 Update 3-18-2020
Non-Emergency Calls for Police Service
The Greenwich Police Department is altering how non-emergency calls for service are handled in response to the COVID-19 crisis. These measures are designed to minimize exposure to our officers while trying to maintain our standard of high quality service to the Greenwich community.
Nothing will change in our response to emergency or 911 calls for service. The Greenwich Police Department will continue to provide the same professional and expert response the residents of Greenwich have come to expect.
You may notice some temporary changes as to how we deliver our police services during the COVID-19 crisis.
A police officer may not be sent to your location to take a complaint about a non-emergency, non-violent, or past event. Instead, a Public Safety Dispatcher will gather basic information from you when you call and then advise you that a police officer will shortly call you back for follow up investigation. If the officer needs to come to your location, we will be attempting to have all contact outside while we try to maintain proper social distancing. This temporary procedure will not have any effect on the report documentation or further investigation.
When within close social distances with an officer, the officer may be wearing a face mask and or eye protection.
We are not reducing the number of officers patrolling the Town of Greenwich. However, the officers assigned to traffic direction on Greenwich Avenue will be re-deployed to headquarters to handle the non-emergency calls for service, to provide a marked patrol in the Central Greenwich business district and to backfill other requirements.
We will continue to provide superior law enforcement services. These adjustments are only temporary as we are prioritizing services critical to ensuring public safety during the COVID-19 crisis.
We are in this together and we will continue to be here for all your public safety matters. Please continue to practice social distancing and to heed the direction given by our Town of Greenwich, State, and Federal leaders. Visit the Town of Greenwich website for all updated information regarding the Coronavirus (COVID-19) at https://www.greenwichct.gov/AlertCenter.aspx?AID=The-Town-has-set-up-a-dedicated-webpage--46 .
COVID-19 Update 3-16-2020
Greenwich Police Services Affected by COVID-19 Pandemic
In accordance with the Declaration of Local State of Emergency made by First Selectman Fred Camillo, effective immediately and until further notice, the following services provided by the Greenwich Police Department will be postponed:
•Public Use of the Public Safety Complex
•All in-person Juvenile Review Board sessions
•Public Speaking Engagements
•April High School Women’s Self Defense Class
•In-person Citizens and Police Partnership meetings
Public Fingerprinting is postponed until April 14, 2020. More information to follow at a later date.
The Greenwich Police Department General Services Division will be having changes made to the schedules of the staff. Please contact 203-622-8024 before responding to the Public Safety Complex for the following:
•Request for Police Reports
•Letters of Good Conduct
Please contact the Office of the Chief of Police at 203-622-8010 for information relating to Connecticut Pistol Permits before coming to the Public Safety Complex.
Chief Heavey regrets having to postpone these programs and services. The department is limiting access to the Public Safety Complex to preserve the department’s ability to provide critical public safety services to the community.
The Greenwich Police Department, acting without fear or favor, will strive to provide superior law enforcement and public services in cooperation with its community. The Department will actively promote an environment that encourages independent judgment and allows its employees to attain the highest levels of professional achievement.
The Greenwich Police Department is under the responsibility of the First Selectman in his role as Police Commissioner. Operational leadership and direction lies with the Chief of Police who is charged with the protection of life and property, the preservation of public peace, the prevention and detection of crime, the apprehension of offenders and the enforcement of state and local laws and ordinances, as well as a myriad of calls for service that the Police Department handles on a daily basis. In the fiscal year 2016 to 2017, the Greenwich Police responded to 49,345 calls for service.
The Police Department continues to present its unmatched level of services both as a law enforcer and a community service provider. Our crime clearance rates are above the national averages (in almost every instance - well above) in all mandatory Uniform Crime Report categories.
Emergency Operations Center
The Town’s Emergency Operations Center (EOC) is housed in the Police Department in support of a unified command response by all departments of the Town of Greenwich. Several exercises have been conducted to prepare the community’s leadership in the event of a disaster and the EOC has been utilized for several actual weather-related responses.
The Police Department continues to serve the entire municipality by hosting meetings within our Public Safety Complex for various public and private groups. This greater access has served to further demystify the Police Department and its members to the public while furthering our community policing initiatives and public/private partnerships.
The Police Department held its 6th Annual “Police Day” Open House in May of 2018. During this fiscal year, we ran two full Citizen’s Police Academy classes and four Women’s self-defense programs. The Department also held its fifth Police Camp.
Crime continues to be at low rates and is absolutely an integral part of the desirability to live in Greenwich.