How does it work?

When you pull into a space where ParkMobile payments are accepted (in a parking lot or in Downtown Greenwich), look for the Zone Number on the ParkMobile signage. In parking lots, ParkMobile signs are placed around the parking lots. For metered parking, stickers are placed directly on the front of the meter, visible as you pull into the parking space. 

Open the app up, follow instructions, and enter the appropriate zone number when prompted. Your payment and information are sent to the Department of Parking Services. Your payment will not show on the actual meter, but Enforcement Officers will have your information available.

Please remember, you must always obey posted parking signs. Paying for parking by phone does not override posted parking signage and regulations.

Can transactions be stopped early or extended?

You cannot stop a session once started, just like with a regular parking meter. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund. You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the meter maximum. Example: if the meter maximum is 2 hours, and you chose 1 hour, you can then extend your session before it expires for an additional hour. Note that extensions are separate transactions, and therefore each extension carries a transaction fee.