Changes to the Building Inspection Process

As of October 18th, 2021, the email will no longer be in service. To schedule an inspection you must now use our City Squared portal. 

Please see the tutorials available below to learn more about City Squared and how to navigate this online 24-hour permitting system.


  1. For Those Who Need to Make a City Squared Account: How to Register & Log into City Squared
  2. For Those Who Have Already Made a City Squared Account: How to Claim a Permit & Request an Inspection on City Squared
  3. View Our Video Tutorial to Learn How to
    •  Register & Log into City Squared
    •  How to Claim a Permit & Request an Inspection

A new way to schedule inspections. This is now on the computer through Opens in new window

Why? This free online 24-hour permitting system will help streamline the building inspection process by allowing the public the ability to request and schedule building inspections, have real-time access to permit and inspection information, and view feedback on inspection results – all in the convenience of their own home. As a digital platform, City Squared will provide increased transparency throughout the transaction process. 

What’s in it for me? In addition to processing and managing permits, inspections, and certificates of occupancy (COs), as well as other Town agency approvals, the software has the ability for owners/contractors to:

  • Schedule inspections online
  • Access permits online to check the following: permit application status, inspection results, and permit and CO issuance conditions

You may also sign up here for “New Permit Management Process” email alerts on the Town of Greenwich website.