Changes to Building Permit and Inspection Process

What’s new? The Department of Public Works Building Inspection Division is currently testing new Permit Management Software to replace its current system. 

Why? A better permit process experience for the permit applicant.

What’s in it for me? In addition to processing and managing permits, inspections, and certificates of occupancy (COs), as well as other Town agency approvals, the software has the ability for owners/contractors to:

  • Schedule inspections online.
  • Access permits online to check the following
  • Permit application status
  • Inspection results
  • Permit and CO issuance conditions

How long will this take? This new software needs to seamlessly support Division operations, so the project team is vetting the software thoroughly before implementation. Making sure it is right benefits the Division, and more importantly, permit applicants and other customers.  Transition to the new software is expected in late spring/early summer 2019.

How can you help? Share this information with your local contacts. Work with us to learn what new processes are rolled out as a result of this transition and how to benefit by these changes.

Updates:  As this project continues, more public updates and information will be available on this page.

You may also sign up here for “New Permit Management Process” email alerts on the Town of Greenwich website.