Effective June 1, Town Hall will be open BY APPOINTMENT ONLY. You must schedule an appointment with the department you plan to meet with. No walk-ins will be allowed and a face mask will be required to enter the building.
Holly Hill is OPEN. Please comply with social distancing and wear your mask. There are new traffic patterns and there may be delays as we manage traffic through the site, particularly on Saturdays. No new permits are being issued at this time. If you have no permit, bring proof of residency that is clearly legible through your car window. New permits required starting July 1, 2020- please click here for more information. Hours continue to be M-F 7:00 AM - 2:30 PM and Sat 7:00 AM - 12:00 PM. PLEASE make every effort to limit your trips and come during the week!
*Household Hazardous Waste Day has been postponed. Once a new date has been determined it will be posted to the Website.
Building Inspection Division
Effective June 1, 2020
DUE TO THE OUTBREAK OF COVID-19 WE WILL BE LIMITING PUBLIC
ACCESS TO ENSURE THE SAFETY AND WELL-BEING OF EVERYONE AND WILL BE CONDUCTING MOST BUSINESS VIA EMAILS.
Public visits to Town Hall and the Division will be by appointment ONLY and submittal of permit applications will be accepted only by email [see below for details]
General Questions – Shall be emailed to firstname.lastname@example.org
Appointment Information - Click here
Building Permit Applications - Steps and instructions for filing - Click here
Trade Permit Applications - Steps and instructions for filing
[Elect., Plumbing, HVAC, Generator] Click here
Document Submittal – To submit documents to complete previously submitted and pending permit applications or to comply with permit conditions for issued permits for the purpose of obtaining a Certificate of Occupancy, email documents to email@example.com. When received, if document is not suitable for staff to print you will be notified by return email to mail the document[s].
Permit Status - Questions regarding permit status of pending permits or issued permits for the purpose of obtaining a Certificate of Occupancy/Compliance shall be emailed to firstname.lastname@example.org , you will receive a return email response.
The Division is currently making inspections, however, due to the current Covid 19 pandemic the Division’s automated phone call-in system will only accept inspections that are outdoors. Any requests for indoor inspections or any type of final inspection will only be accepted through an email to email@example.com If the automated phone system rejects your request then please email it to the email above.
These email requests will be screened by staff to ensure the job site will be abiding by the recommended CDC social distancing guidelines and the applicant will be contacted by email to verify compliance to same prior to scheduling inspection.
Permit Record Room – Instructions for document retrieval and research - Click here
Click here for a special notice to Contractors!
In order to process permits electronically/ remotely the Sewer Division has created a temporary process. Click here for a detailed instruction sheet on the remote permitting process. The Sewer permit application form may be found here. Due to Covid-19 and limited schedules, Sewer inspections will be performed on Tuesdays and Thursdays from 7 a.m. to 11 a.m. by appointment. Please call the inspector line at 203-622-0963 ext. 5 and leave a message. Our inspector will be checking the voicemails remotely and will call back to schedule an appointment.
You can contact us by email at firstname.lastname@example.org. If you have a sewer emergency such as a sewer back-up please call 203-622-0963 and press 1. If no one answers, and you have a sewer emergency, please call Police Dispatch at 203-622-8004. Thank you.
The Highway permit application form and additional information may be found here.
Excavation and fill permits can be applied for through Engineering. Click here for the application and more information.
If you have any other questions or issues related to public works please e-mail DPW customer service at email@example.com . You can also call 203-618-3001 for the customer service phone tree and leave a message for a specific division. Please be advised that voicemails will be accessed remotely and therefore the response time will be delayed.
Contractors, vendors and those continuing to work on infrastructure and homes:
Click here for a link to the CDC website guidelines for businesses. The guidelines are intended to help business owners and their employees stay safe while working during the pandemic. Click here for a flyer in Spanish with information and links to the CDC.
– We’ll do what we can to help and thank you for your patience during this difficult time!